Fewer empty chairs: remind, confirm, secure and refill
Four tools that work on the booking, not on the patient. Below you can try each one on a fictional clinic and see which parts are in the product today.
Book a 30-minute callWhat is in the set
Reminders with confirmation
In the productAn SMS or e-mail before the visit, with a link the patient taps to confirm. The calendar shows who confirmed.
Our team switches it on per clinic during onboarding; no clinic has it switched on yet.
No-show report
In the productWeekly share of missed visits for the whole clinic, next to the share of visits that got a reminder.
Counted from your own appointments; nothing to configure.
Deposit and cancellation window
Built, not switched on yetA deposit toward the visit price at booking, with one cancellation window the patient accepts up front. The same rule for every patient of a service.
Not switched on yet: needs patient-side online payment, which is not built, and your clinic’s own Stripe account.
Waitlist refill
Shown as a walkthroughWhen a visit is cancelled, the freed slot is offered to people waiting for it, and the first to accept books it.
Built and recently fixed, so we show it step by step instead of claiming a live run. Our team switches it on per clinic.
Try it on a fictional clinic
Each panel below uses the same components as the clinic panel. Nothing is sent, charged or booked.
Fictional clinic and patients · nothing is sent, charged or booked
1. Reminder and confirmation
Centrum Medyczne Demo: reminder about your visit on 10/15 at 10:30 AM. Confirm here: [link]. Need to change it? Use the same link.
2. No-show report
Illustrative figures on fictional data, not a measured result of any clinic.
Clinic no-show rate, last 30 days
2.5%
3 of 118 visits
Show the numbers
| Week of | Settled visits | No-show rate (%) | Reminder coverage |
|---|---|---|---|
| Aug 17 | 58 | 0.08620689655172414% | 0% |
| Aug 24 | 61 | 0.08196721311475409% | 0% |
| Aug 31 | 64 | 0.09375% | 0% |
| Sep 7 | 60 | 0.08333333333333333% | 0% |
| Sep 14 | 62 | 0.06451612903225806% | 0.95% |
| Sep 21 | 59 | 0.06779661016949153% | 0.97% |
| Sep 28 | 63 | 0.06349206349206349% | 0.98% |
| Oct 5 | 60 | 0.06666666666666667% | 0.98% |
3. Deposit and cancellation window
The amounts below are worked out by the same function the booking uses.
Stripe test mode illustration. This page makes no payment and does not contact Stripe.
- Visit price
- PLN 250.00
- Deposit at booking
- PLN 75.00
- Free cancellation window
- up to 24 h before the visit
What happens to the deposit
- The patient cancels 2 days beforeRefunded to the patient
- The patient cancels 3 hours beforeKept by the clinic, as the policy accepted at booking says
- The clinic cancelsRefunded to the patient
4. Cancellation and waitlist refill
Walkthrough: an illustration of the steps, not a live run. The waitlist matching was fixed recently, so we do not show it as running live yet.
Step 1 of 5
A visit is cancelled
A patient cancels tomorrow’s 10:30 visit through the link in their reminder.
Book a 30-minute call
Pick a time below. We look at your missed visits today and which of these four tools would help first.
Loading the calendar with open times…
Open the calendar in a new tab
Thirty minutes, no commitment. You get a calendar invitation at the address you give.
How this demo works
- The clinic, staff and patients are fictional; phone numbers cannot be dialled and e-mail addresses use a domain that does not exist.
- Missed visits are counted for the clinic as a log of events. No patient is labelled or scored.
- The deposit is part of the visit price, set per clinic or service, and the same for every patient.
- No message is sent, no card is charged and no slot is booked from this page.